The Online Students are Here! Reimagining Support Services for Online Student Success

We are a small college at a large private university. We will discuss our pilot to move our student services online, and how COVID-19 forced us to launch these initiatives school-wide in the spring of 2020. We will discuss successes and challenges.

Melissa Kaufman is the Director of Academic Innovation at the Dornsife School of Public Health, Drexel University. She collaborates with faculty to develop online courses and to convert face-to-face courses to an online or hybrid. She is particularly interested in online course building that increases student engagement as well as building faculty skills.

As the Associate Director, Student and Alumni Services, Michelle Quigley is passionate about creating opportunities for growth and facilitating connections for DSPH students and alumni. Michelle’s focus includes career development services for students and alumni, with signature programs including: Professional Development Seminar Services, Alumni Mentor Program and Career Fair.